Return & Refund Policy
At Zentro Tech, customer satisfaction is important to us.
Returns
We accept return requests within 30 days of delivery. Products must be unused, in their original condition, and include their original packaging.
Damaged or Defective Products
If your item arrives damaged, defective, or incorrect, please contact us with your order number and photos of the issue.
Refunds
Once a return is received and inspected, approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Cancellations
Orders may be canceled before shipment. Once an order has shipped, our standard return process applies.
Contact Us
To request a return or refund, please contact Zentro Tech through our website.